Qrowd.ai Terms of Service

Effective Date: October 15, 2025
Last Updated: October 15, 2025

1. Agreement to Terms

Welcome to Qrowd.ai ("Qrowd", "we", "us", or "our").

These Terms of Service ("Terms") form a legally binding agreement between you and QrowdAI, Inc., a Delaware corporation, governing your use of our website, platform, and services (collectively, the "Platform").

By accessing or using Qrowd.ai, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Platform.

2. Definitions

  • Account -- Your registered user profile on the Platform.
  • Room -- A collaborative space where users and AI personas interact.
  • Room Creator -- The user who creates and administers a room.
  • Room Member -- Any user invited to participate in a room.
  • AI Persona -- The AI assistant or assistants assigned to a room.
  • Content -- Any text, file, image, or material shared on the Platform.
  • User Content -- Content you upload or create within Qrowd.

3. Eligibility and Account Registration

3.1 Age Requirements

You must be at least 13 years old (or 16 in the EU). If you are under 18, you confirm that you have consent from a parent or guardian.

3.2 Account Creation

Provide accurate information and maintain your account's security. You are responsible for all activity under your account.

3.3 Guest Access

Some rooms may allow guest access via shared links. Guests must still follow these Terms but may have limited functionality.

3.4 One Account per User

Each individual may maintain only one personal account unless authorized by Qrowd.

4. Subscription Plans and Payment

4.1 Plan Types

  • Family & Friends -- $19/month
  • Project -- $29/month
  • Team -- $49/month
  • Organization -- $59/month

Each plan includes unlimited members per room and may offer a free trial.

4.2 Billing and Payment

Subscriptions are billed monthly in advance through secure third-party processors. You authorize us to charge your chosen payment method. Prices may change with 30-day notice. Revised pricing will apply beginning with the next billing cycle after the notice period.

4.3 Free Trials

Free trials last as specified at signup and renew automatically unless canceled before expiration. One free trial per account.

4.4 Refunds

Refunds may be granted within 7 days of initial charge if no substantial use occurred. No refunds for partial periods.

4.5 Cancellation

You may cancel anytime. Access continues until the current billing period ends. No refunds for unused time.

4.6 Payment Failures

Failed payments may result in suspension after 7 days; inactive rooms may later be archived or deleted.

5. Room Management

Room Creators control access, members, and AI personas within their rooms.

All room content is visible to members of that room.

Room Creators may delete rooms; deleted rooms are permanently removed from active systems within 30 days and from backup systems shortly thereafter.

6. User Conduct

6.1 Acceptable Use

You agree to use Qrowd only for lawful purposes and in compliance with these Terms.

6.2 Prohibited Activities

You may not:

  • Violate laws or third-party rights
  • Upload malware, spam, or harmful content
  • Impersonate others or create fake accounts
  • Exploit, manipulate, or misuse AI personas
  • Reverse engineer, decompile, or disrupt the Platform
  • Use automated systems (bots, scrapers) without permission
  • Share others' private information without consent
  • Attempt unauthorized access to systems or accounts

6.3 Content Guidelines

You may not share:

  • Content that infringes intellectual property rights
  • Malicious code or security threats
  • Private information of others without consent
  • Content illegal in the United States or your jurisdiction
  • Content that violates third-party AI provider policies
  • Content that is harmful, abusive, threatening, or discriminatory

6.4 Enforcement

Violations may result in content removal, account suspension, termination, or legal action. We may report illegal activities to authorities.

7. Intellectual Property

7.1 Platform Ownership

QrowdAI, Inc. retains ownership of all Platform technology, design, trademarks, logos, and branding.

7.2 User Content License

You own your User Content but grant Qrowd a limited, non-exclusive, worldwide, royalty-free license to host, store, and process it as needed to operate, maintain, and improve the Platform's functionality and user experience, not for external marketing or model-training purposes.

7.3 AI-Generated Content

AI-generated outputs may be governed by the terms of their respective AI providers. You are responsible for ensuring proper use of AI-generated content and compliance with applicable third-party terms.

7.4 Feedback

Any feedback, suggestions, or ideas you provide become Qrowd's property and may be used without compensation or attribution.

8. Third-Party Services

8.1 AI Model Integrations

Qrowd integrates with AI models including:

  • OpenAI (ChatGPT)
  • Anthropic (Claude)
  • Google (Gemini)
  • Other AI providers as specified in your plan

8.2 AI-Native Tool Integrations

The Platform may integrate with services such as Perplexity, Fal, Beautiful.ai, ElevenLabs, and others as specified.

8.3 Third-Party Terms

Your use of these integrations is subject to each provider's terms of service and privacy policies. Review their policies before use.

8.4 Third-Party Liability

Qrowd is not responsible for third-party service performance, availability, policies, or any disputes between you and third-party providers.

9. Data and Privacy

Our Privacy Policy explains how we collect and use information.

Key Privacy Points:

  • Room Privacy: Room content is private to room members only.
  • No Human Monitoring: Room conversations are not monitored or reviewed by humans except in limited cases such as support requests, security investigations, or legal obligations.
  • Employee Access: Qrowd employees may access room content only when:
    • You request technical support
    • Investigating security incidents or Terms violations
    • Legally required by law or court order
  • Third-Party Processing: Third-party AI providers process your messages according to their own privacy policies.
  • Data Deletion: Deleted rooms are removed from active systems within 30 days and purged from backups shortly thereafter.
  • No Data Selling: We never sell your personal information or share your room content with other Qrowd users outside your room.

For complete details, see our full Privacy Policy.

10. Disclaimers

10.1 "As Is" Service

Qrowd is provided "as is" and "as available" without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.2 AI Limitations

AI responses may be incomplete, inaccurate, or inappropriate. AI-generated content is not professional advice (legal, medical, financial, etc.). You are responsible for evaluating AI output accuracy and appropriateness.

10.3 Beta Features

Beta or experimental features may change, malfunction, or be discontinued without notice. Use at your own risk.

10.4 Service Availability

We do not guarantee uninterrupted, timely, or error-free service.

11. Limitation of Liability

11.1 Liability Cap

To the extent permitted by law, QrowdAI, Inc.'s total liability for any claim shall not exceed the greater of:

  • $100, or
  • The amount paid to Qrowd in the 12 months preceding the claim

11.2 Excluded Damages

We are not liable for indirect, incidental, special, consequential, or punitive damages, including:

  • Loss of profits, revenue, data, or business opportunities
  • Service interruptions or data loss
  • Third-party actions or content
  • AI-generated content errors or consequences

11.3 Jurisdictional Exceptions

Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless QrowdAI, Inc., its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Platform
  • Your User Content
  • Your violation of these Terms
  • Your violation of any rights of third parties
  • Your violation of applicable laws

13. Termination

13.1 Termination by You

You may cancel your subscription or delete your account at any time through account settings.

13.2 Termination by Us

We may suspend or terminate your account for:

  • Violation of these Terms
  • Failure to pay fees when due
  • Fraudulent or illegal activity
  • Extended inactivity
  • At our discretion (with refund of prepaid unused fees)

13.3 Effect of Termination

Upon termination:

  • Your access to the Platform ends immediately
  • We may delete your account and associated data
  • Rooms you created may be deleted
  • You remain liable for any outstanding fees

13.4 Survival

Sections 7 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 15 (Dispute Resolution), and 16 (General) survive termination.

14. Changes to Terms

14.1 Modifications

We may modify these Terms periodically. Changes take effect:

  • Immediately for new users
  • 30 days after notice for existing users

14.2 Notice

We will notify you of material changes via email to your registered address or through prominent notice on the Platform.

14.3 Acceptance

Continued use after changes constitutes acceptance. If you don't agree, you must stop using the Platform.

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

15.2 Informal Resolution

Before filing a claim, contact us at legal@qrowd.ai to seek informal resolution. We'll attempt to resolve disputes within 60 days.

15.3 Binding Arbitration

PLEASE READ CAREFULLY -- THIS AFFECTS YOUR LEGAL RIGHTS

You and Qrowd agree to resolve disputes through binding arbitration instead of court, except:

  • Small claims court matters (under $10,000)
  • Intellectual property disputes
  • Claims for injunctive relief

Arbitration Details:

  • Conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. If the AAA is unavailable, arbitration will be conducted by a comparable neutral arbitration provider.
  • One arbitrator mutually agreed upon
  • Location: Delaware or conducted remotely
  • Each party pays their own attorneys' fees unless otherwise awarded

15.4 Class Action Waiver

YOU AND QROWD AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS OR CLASS-WIDE ARBITRATION.

15.5 Opt-Out Right

You may opt out of arbitration within 30 days of accepting these Terms by emailing arbitration-opt-out@qrowd.ai with your name and account email address.

15.6 Government Agency Rights

Nothing prevents you from bringing issues to federal, state, or local agencies. Such agencies can seek relief on your behalf if appropriate.

16. General Terms

16.1 Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and QrowdAI, Inc.

16.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

16.3 Waiver

Failure to enforce any provision does not waive our right to enforce it later.

16.4 Assignment

You may not assign these Terms. We may assign them to affiliates or in connection with a merger, acquisition, or sale of assets.

16.5 No Agency

No agency, partnership, joint venture, or employment relationship is created by these Terms.

16.6 Force Majeure

We are not liable for delays or failures due to circumstances beyond reasonable control (natural disasters, war, pandemics, internet outages, etc.).

16.7 Export Controls

You agree to comply with all applicable export control and trade sanction laws regarding the Platform.

16.8 Language

These Terms are drafted in English. Any translations are for convenience; the English version controls in case of conflict.

17. Beta Program & Waitlist

17.1 Beta Participation

During our beta phase:

  • Features may change or be discontinued without notice
  • Service may experience downtime or interruptions for testing
  • We may limit, modify, or revoke access
  • Feedback is encouraged and appreciated

17.2 Beta Disclaimer

Beta services are provided "AS IS" with additional risk of bugs, errors, and changes. Use at your own risk. No service level guarantees apply during beta.

17.3 Waitlist Communications

By joining our waitlist, you consent to receive:

  • Early access notifications
  • Product launch updates
  • Occasional feature announcements
  • Occasional promotional communications relevant to Qrowd.ai

You can unsubscribe anytime via the link in emails or by contacting q@qrowd.ai.

17.4 No Guarantee of Access

Position on the waitlist does not guarantee access timing or acceptance into the beta program. We may prioritize access based on various criteria.

18. Contact Information

General Support & Inquiries:
Email: q@qrowd.ai
Website: qrowd.ai

Legal Matters:
Email: legal@qrowd.ai

Privacy Issues:
Email: privacy@qrowd.ai

Arbitration Opt-Out:
Email: arbitration-opt-out@qrowd.ai

Mailing Address:
QrowdAI, Inc.
131 Continental Dr, Suite 305
Newark, DE 19713, USA

Thank You for Choosing Qrowd!

We're building the first AI assistant for groups -- where AI becomes "Our AI," not just "My AI." By agreeing to these Terms, you're joining us in making collaborative AI more accessible, private, and powerful.

© 2025 QrowdAI, Inc. All rights reserved.